Case study · Mobile App · Food Delivery

Tooting Fish & Kebab moves ordering and delivery in-house.

A customer ordering and rider delivery app plus a web admin console for Tooting Fish & Kebab — one build covering the full loop from order to doorstep, now live on the App Store. We also built the restaurant's website.

  • 3 apps, one Flutter build
  • Plus the restaurant's website
  • Live on the App Store
  • Android release in progress
Admin console · WebTooting Fish & Kebab admin dashboard showing orders, revenue and rider activity
Rider app home screen with the rider set to onlineRider appiOS · Android
Customer ordering app showing the kebab menu with pricesCustomer appiOS · Android

The challenge

Their own channel, not someone else's.

Tooting Fish & Kebab was growing fast, but orders came through phone calls and third-party delivery marketplaces. Marketplaces take a large cut of every order and keep the customer relationship for themselves, and manual order-taking meant mistakes, missed calls and slow service at peak times. The restaurant needed its own channel and a clear view of its business.

What we built

An app, a console and a website: one business, end to end.

Customer ordering app showing the kebab menu with prices

01 · iOS · Android

Customer app

Customers browse the menu, order in a few taps and track their delivery live.

  • Browse the menu and order in a few taps
  • Track the delivery live
  • Pay with a card, Apple Pay or Google Pay
  • Light and dark themes
Rider app home screen with the rider set to online

02 · iOS · Android

Rider app

Riders receive assigned deliveries and update each order's status, so customers always know when the food is coming.

  • Receive assigned deliveries
  • Go online and offline
  • Update each order's status
  • Navigate to the door
Tooting Fish & Kebab admin dashboard with orders and revenue overview

03 · Web

Admin console

The owner sees the whole business in one place, and staff run the restaurant side without a developer.

  • Revenue, orders, riders and customers in one place
  • Live orders and rider assignment
  • Menu, prices and availability, no developer needed
  • Operations and push notifications
Tooting Fish & Kebab website homepage with a plate of doner kebab, salad and chips

04 · Web

Website

We also built the restaurant's website: the first thing a hungry customer sees, with ordering one click away.

  • Order and call buttons above the fold
  • The full menu and the shop's own story
  • Real dish photography, not stock
  • Built on WordPress with Elementor

From order to doorstep

One loop, covered end to end.

  1. 01

    The customer orders

    Browse the menu, add to cart and check out in the app.

  2. 02

    The kitchen sees it live

    The order appears in the admin console, where a rider is assigned.

  3. 03

    The rider delivers

    The rider goes online, sees the delivery and navigates to the door.

Key features

Built to convert, built to run.

  • Stripe, Apple Pay and Google Pay

    Customers pay in one tap with the wallet already on their phone, or with a card. Fast, trusted checkout means fewer abandoned carts.

  • Automatic kitchen printing

    Paid orders print on the kitchen printer straight away, with no re-typing and fewer errors.

  • Skeleton loading

    Menus and orders appear as soft placeholders while content loads, so the app feels instant even on a weak connection.

  • Light and dark themes

    The app follows each customer's phone setting and stays comfortable to use at any time of day.

  • Push notifications

    The restaurant can send offers and order updates straight to customers' phones, which brings them back to order again.

  • Smooth and optimised

    Fluid transitions and a lightweight build keep the app responsive on both platforms.

The results · May 2026

A restaurant that runs on its own platform.

Total revenue

£248,670

+28.4% on April

Orders
5,842

+24.7%

Average order value
£42.59

+8.6%

Revenue per day
£8,021

+19.4%

Best day
£12,540

28 May

Customers
18,745

3,261 new this month

Repeat customers
63.2%
Customer rating
4.8 / 5
Average delivery time
28.4 min

6.3% faster

Orders delivered
80%
Riders
256

+18.4%

From the restaurant's admin dashboard, May 2026.

What it means for the business

What a platform of their own changes.

01

Growth

Revenue and orders both rose by roughly a quarter in a single month.

02

Loyalty

Nearly two in three customers come back, and the restaurant owns that customer relationship.

03

Higher margins

Direct orders skip marketplace commission fees.

04

Faster service

Live tracking and auto-printing cut delivery time and kitchen errors.

05

Control

The owner makes decisions from live data instead of guesswork.

More screens

Tooting Fish & Kebab app login, customer tab
Tooting Fish & Kebab app login, rider tab
Tooting Fish & Kebab app menu, light theme
Tooting Fish & Kebab app menu, dark theme
Tooting Fish & Kebab app cart and checkout
Tooting Fish & Kebab app skeleton loading state
Tooting Fish & Kebab app account settings
Tooting Fish & Kebab rider delivery screen
Tooting Fish & Kebab rider online/offline home screen
Tooting Fish & Kebab admin console login
Tooting Fish & Kebab admin dashboard with orders and revenue overview
Tooting Fish & Kebab admin push notification centre

Stack

FlutterStripeApple PayGoogle PayKitchen printer integrationAdmin dashboardWordPress

Your turn

Want an app like this for your business?

Tell us what you're building and we'll take it from first idea to live release. Here is how it starts.

  1. 01

    A free project call

    We learn what you're building and recommend the right next step. No pitch.

  2. 02

    Scoped properly

    Anything complex is scoped up front, before we build.

  3. 03

    Built in small steps

    Reviewable increments, with testing running throughout, then a support window after launch.